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How can I get paid with ACID SmartMula?
You can choose to send either your EFT details to the person you are requesting money from or you can create a QR code that the person who owes you money can scan to pay, with or without a set amount
Do I need to have money in my ACID SmartMula Wallet before I can start transacting?
Before a payment or purchase can be made, you are required to have a minimum available balance of R50,00 on your ACID SmartMula wallet
Do I need to have a Nedbank bank account to use a ACID SmartMula?
No, you can add any South African bank account to receive payments and any South African Visa or Mastercard card to pay with ACID SmartMula.
How long does it take for my money to reflect in my account?
Payments that are done daily during weekdays will reflect in your account within 24 hours pending business rules below. Delays may occur on public holidays and weekends
My money is not reflecting in my account?
Payments are done daily on weekdays and will reflect in your account within 24 hours on weekdays. Delays may occur on public holidays and weekends. Ensure that the correct bank details are loaded when making payment or deposit. Go to your business profile and check that you have loaded your correct South African bank and account number. Please contact support for further assistance if you loaded the wrong bank details.