Hmm!!!
Not clear on anything!!!
Why not ask us?
Can I use ACID SmartMula with no internet?
ACID SmartMula works on WhatsApp so will require data and internet. WhatsApp is light on data when transacting on ACID SmartMula as we do not send any video or audio files. Check with your network provider as some do over WhatsApp with no data costs.
Do I need to have money in my ACID SmartMula Wallet before I can start transacting?
Before a payment or purchase can be made, you are required to have a minimum available balance of R50,00 on your ACID SmartMula wallet
What is a OTP sms?
One Time Password (OTP) is an additional second factor authentication for banking and all sensitive transactions performed on your SmartMula Wallet. OTP is a four-digit numerical code sent in real time as SMS to your registered mobile number while performing the transaction. OTP is mandatory for authorizing the following transactions.
Is there a limit to the amount I can transact through ACID SmartMula
Yes, there are daily and monthly limits for maximum transactions limits. Please check limits here
I started a transaction but did not complete it.
If you want to Cancel the transaction, reply 'c' or 'cancel' or ‘B ‘ or ‘Back’ or ‘M’ to return to the main menu . To Edit any information in a transaction reply 'e' or 'edit'. You can also just reply with 'Hi' to go restart the chat and go to the main menu.
How do I cancel?
Simply reply 'c' or 'cancel' to cancel any transaction.
How do I go back to edit?
If you want to edit any information in a transaction reply 'e' or 'edit'.